Maitre D

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures, and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests, homeowners and employees which creates a lifelong sense of belonging driven by our values of:

· Invest in individuality – fostering an environment where each person can push boundaries, take risks, and challenge norms.

· Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into exciting new ventures.

· Act like owners – taking charge, leading by example and an immense sense of pride in our work.

· Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful, and collaborative manner.

OVERVIEW

A Maitre’d is responsible for greeting all guests that come into the restaurant and assist them with their table selection. Ensuring that all guests are comfortable throughout the restaurant.

KEY RESPONSIBILITIES

· Ensure the smooth operation between the restaurant and kitchen team

· Continuously following up on all guests to make sure they are comfortable and at ease

· Ensure restaurant is kept clean and organized at all times, continuously inspect all areas

· Always maintain the highest level of cleanliness and hygiene standards

· Accept all payments from guests, ensure all information is accurate before the guest receives it

· Follow up with guest’s preferences and whether they enjoyed the food and the service

· Escort guest from their seat to the exit once finished to follow up on satisfaction and provide a fond farewell

· Maitre’d is to continuously provide the upmost level of service and provide full support to the entire restaurant team

REQUIRED EXPERIENCE AND QUALIFICATIONS

· Positive, engaging, and energetic personality

· Able to be organized, manage time wisely and work with little to no direct supervision

· Very high attention to detail and extensive service knowledge

· Sensitive to cultural nuances

· Excellent communication skills, both written and verbal on English

· Able to handle a multitude of tasks in an intense, fast paced environment

· Ability to maintain a clean and professional appearance as per company policies

· Ability to stand for extended periods of time

· Multi-lingual is a plus

· Department of Health and Hygiene Certified

· ServSafe Certified’

· TIPS Certified

More detail about Arva at Aman New York by F&B 575 part of Aman New York, please visit https://culinaryagents.com/entities/321168-Arva-at-Aman-New-York-by-F%2526B-575