Assistant Property Manager

About Emerge:

Emerge is a trusted multi-family Property Management firm that operates A, B, C and new development apartment communities in Texas and Florida. We’re a dedicated firm that strives to deliver exceptional value to our partners, properties, and our residents.

Job Summary:

We are currently looking to hire a highly motivated and experienced Assistant Property Manager to join our Emerge team. The role of an Assistant Property Manager supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community by collecting rent, fees, and other payments daily. The Assistant Property Manager is also responsible for completing accounting and bookkeeping tasks, processing invoices for payment, preparing monthly close-out and financial reports, and recording, tracking, and reporting on all financial workings of the community.

Essential Duties and Responsibilities:

• Complete the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments.
• Prepare and reconcile daily bank deposits.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Follows the company’s established procedures related to evictions by following proper notice requirements and representing the community as required in court hearings and eviction proceedings.
• Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Act as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
• Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• Perform marketing and leasing functions to maintain budgeted or greater occupancy for the property.
• Implement effective resident retention programs, such as move-in and service follow up.

Required Skills/Qualifications

• Proven work experience as an assistant property manager.
• Full understanding of property management and its financial aspects.
• In-depth knowledge of all rules and regulations surrounding property management.
• Competency in MS Office and relevant databases and software.
• Customer focus and bottom-line orientation.
• Interpersonal savvy with strong communication and presentation skills.
• Well organized with excellent time management skills.

Preferred Skills/Qualifications

§  Experience with property management software (RealPage, Yardi, Resman, etc.)

§  1-2 years’ experience as an Assistant Property Manager

§  Strong initiative and customer service orientation

§  Proficiency with MS Office Suite including Word and Excel

• Experience with leasing operations as well as multifamily property marketing.

What We Have to Offer:

·         Medical, Dental, Vision, Disability and Life Insurance

·         Employee Wealth Program

·         401K Plan

·         Generous PTO

·         Growth Opportunities