Hotel Front Door Greeter

SingleThread Farm - Restaurant - Inn

Healdsburg, CA

Expired: over a month ago Applications are no longer accepted.

$16 Hourly
Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Company Info

Job Description

WHAT WE OFFER

Pay: $16.00 per hour plus gratuities (effective January 1, 2024)
Medical, Dental, Vision Plans
Paid Time Off - Including Vacation, Sick and Mental Health Time Off
401(k) w/ company discretionary match
Flexible Spending Account
Employee Assistance Program - 8 counseling sessions annually (per issue) for you and your household members
Career Pathway and Customized Educational Program
Employee dining and wine discounts
Referral Bonuses
Uniform

POSITION SUMMARY

Under the general direction of the Service Director, the Front Door Attendant will greet guests as they enter the restaurant. They will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

WHAT YOU WILL BE DOING

Greets guests who arrive by welcoming them to the restaurant.
Opens restaurant doors for all guests.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Resolves customer complaints, assists customers in all inquiries
Creating and Distributing menus related to the guests experience
Maintaining and stocking restrooms throughout service

QUALIFICATIONS FOR SUCCESS

Relevant hospitality and service experience
Commitment to quality, excellence, and genuine hospitality
Passion for creating unique guest experiences
Ability to provide warm, humble, and knowledgeable service
Exceptional interpersonal and communication skills
Strong task and time management abilities
Willingness to continue learning about food, beverage, and service
Willingness to work as part of an efficient team in a fast-paced environment
Polite and engaging
Neat and well-groomed appearance
Ability to work nights, weekends, extended hours, and holidays

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Ability to perform the essential job functions consistently, safely and successfully with the ADA and other federal, state, and local standards
Must be able to lift and carry up to 40 lbs; Ability to [stand and/or sit] for prolonged periods of time
Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

KEY COMPETENCIES

To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
To be flexible, responding quickly and positively to changing environments
To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
To be a positive role model and demonstrate the ethos of Kyle, Katina, and the management team

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Vertice Hospitality reserves the right to alter the duties of this role.

Vertice Hospitality is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Vertice Hospitality is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.

More detail about SingleThread Farm - Restaurant - Inn, please visit https://culinaryagents.com/entities/72261-singlethread-farm-restaurant-inn

Hotel Front Door Greeter

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