Client Services Coordinator

Lushin Inc, is an Employee-Owned Indianapolis based Sales and Sales Management consulting group. We need a St. Louis based Client Services Coordinator to drive success for our growing client base.

About Us:

• We have leaders, not bosses.
• We help lift others as we climb.
• We have each other’s backs.
• We take responsibility.
• We make a major impact with all those around us.
• We achieve our goals.

About You:

• Your mindset is customer-centric.
• You are constantly asking “how can I help” and “how can I make this easier”.
• You find joy in executing tasks.

About the Role:

This position is responsible for the activities related to sales operations, therefore one must have the ability to juggle multiple projects at once and have a high level of detail orientation. At least 1 year of professional experience in an office environment is required.

The ideal candidate is one who knows how to prioritize, can demonstrate effective time management and have a knack to “figure things out”. They are an excellent communicator with a strong desire to help clients, both internal and external.

This role is in-office, full-time role.

You will work closely with Sales Associates to service their clients including:

• Coordinate and schedule training and coaching sessions.
• Create and administer assessment tools and enablement technology for clients.
• Management of CRM (Information, reporting, tracking).
• Provide real-time support to clients.
• Assist behind the scenes with the onboarding and rollout of new clients.
• Act as the office liaison for all parties.
• Interface with local vendors and ensure supplies are stocked.

Additional required skillsets and competencies:

• Ability to work well with strong personalities.
• Ability to communicate effectively on the phone, virtually and via email.
• You are coachable with high levels of responsibility.
• You have strong written and verbal communication skills.
• You are flexible in your approach yet appreciate structure.
• You understand how to resolve conflict and find ways to solve problems.
• You genuinely appreciate making people happy.
• You are able to exhibit tact while navigating strong personalities.
• You are computer savvy and understand how to leverage technology to benefit yourself and others.
• You have a history of setting and achieving personal and professional goals.

Compensation:

• $40,000 to $55,000 salary based on experience.
• 3% 401K match.
• Membership in our Employee Stock Ownership Plan.
• Health insurance.
• Dental insurance.
• Personal development training budget for each employee.
• Yearly company-paid trips.

Lushin, Inc. is an equal-opportunity employer.